Terms and conditions of sale

1. Introduction

These general conditions of sale (hereinafter, the “Conditions”) govern the sale of products via the Mosquizen.com website (hereinafter, the “Site”) by Mosquizen SL, registered under CIF B56974033, and domiciled at [Polígono 7 Sección 1 n°9664, 07830 Sant Josep de Sa Talaia] (hereinafter, “We” or “the Company”).

2. Acceptance of Conditions

By placing an order on our Site, the customer (hereinafter, the “Customer”) accepts and undertakes to comply with these Conditions.

3. Products and prices

The products available for sale are described on the Site. Prices shown on the Site are in euros and include applicable VAT. Prices are subject to change without notice.

4. Controls

Orders are placed exclusively via the Site. By placing an order, the Customer undertakes to provide true and complete information.

5. Payment

Payment for products is made using the payment methods available on the Site. Credit card details are processed securely.

6. Shipping and delivery

We ship to the address indicated by the Customer at the time of purchase. Delivery times may vary according to product availability and customer location. Delivery costs are specified during the purchasing process.

7. Returns and refunds

Customers have the right to return products within 14 calendar days of receipt, provided that the products are in perfect condition and in their original packaging. Refunds will be made using the same method of payment used for purchase.

8. Data protection

The Company is committed to protecting the Customer’s personal data in accordance with our Privacy Policy. Personal data is used solely to process orders and improve the customer experience.

9. Intellectual property

All content on the Site is the exclusive property of the Company and is protected by intellectual property laws. Reproduction in whole or in part is prohibited without the express authorization of the Company.

10. Applicable law and jurisdiction

These Conditions shall be governed by and construed in accordance with the laws of Spain. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ibiza, Spain.